Shipping & Returns Policy Shipping
1. Domestic Shipping:
o Orders are processed within 1-3 business days.
o Standard delivery takes 3-7 business days.
o Express shipping options are available at checkout.
2. International Shipping:
o We ship worldwide. Delivery times vary depending on your location, typically 7-
14 business days.
o Customs duties and taxes may apply and are the responsibility of the customer.
3. Shipping Fees:
o Domestic shipping is RM8.00 Per parcel.
o International shipping rates are calculated at checkout based on your location.
4. Order Tracking:
o Once your order ships, you’ll receive a tracking number via email to monitor your
package.
1. Return Policy:
o We accept returns within 3 days of purchase for unused products in their original
condition and packaging.
o Clearance or final sale items are not eligible for returns.
2. How to Initiate a Return:
o Contact our Customer Support at +601126177535 / official@sidez.co with your
order details.
o You’ll receive a return authorization and instructions on how to proceed.
3. Return Shipping:
o Customers are responsible for return shipping fees unless the product is defective
or incorrect. 4. Refunds:
o Once we receive and inspect the returned item, your refund will be processed within 5-7 business days.
o Refunds are issued to the original payment method. 5. Exchanges:
o If you need a different size or color, please initiate an exchange request. Exchanges are processed as quickly as possible to ensure you get the right product.
Need Help?
For any shipping or return inquiries, reach out to us at [+601126177535 / official@sidez.co].